FAQs

Find the answers to your most pressing questions here! If you have a question that isn't on this page, do contact us!

General

It depends on what your goals are, your dog’s temperament, how old your dog is, severity of behavioural problems, how much time you have to practice.

Group class are suitable for dogs with no behavioural problems. Dogs with behavioural issues such aggression or anxiety are recommended for private training where a 100% of our attention is needed.

Competition and Nosework class are best for dogs with no behavioural problems and a high drive for food and/or toys.

You may schedule an assessment with our trainers to meet your dog and interview you. They are then able to recommend you the most suitable programme for your dog.

Cash, cheque, NETS and PayNow.

It depends on what your goals are, your dog’s temperament, how old your dog is, severity of behavioural problems, how much time you have to practice. Dog training consists of knowledge and skill. Knowledge can be imparted quickly. However, a skill requires time to perfect.

For behavioral issues that are not severe, e.g. mild reactivity, the knowledge of how to handle your dog can be delivered in 4 sessions. However, you may want to sign up for more to practice to improve your skill. Our clients with typical cases of dog reactivity, see improvement within 2 sessions and further progress with every additional session.

Behavioural issues that are more severe will naturally require more sessions or even the Board & Train Programme.

We are happy to answer any questions not listed in this FAQ. Should you have any other burning enquires, you can contact us at +65 8332 0025 or drop us a message on our Facebook or Instagram.

Daycare

As social animals, dogs thrive on regular interaction with humans and other dogs. With dog daycare, your dog would be able to socialise with other dogs under close supervision. This, together with daily exercise helps to improve their overall wellbeing.

It is compulsory for all dogs to come for daycare with a martingale collar, leash and treats. If your dog comes in without a martingale collar or treats, you will have to purchase it from our centre’s merchandise rack.

Please also inform our staff of the following before coming for daycare:
- Preference for pee and poo (indoor, outdoor, pee tray, etc.)
- Stool consistency
- Allergies
- Sociability to both dogs and humans.

No. However, bitches in heat will be rejected and intact males will be assessed on a case-by-case basis depending on their temperament.

You will be informed immediately and your dog will be sent to our preferred vet.

Yes, we provide a doggy school bus service to pick up and drop off your dog at an extra fee. However if you would like to arrange your own form of transport via third-party or yourself, there will be an additional charge at $10/hour for late pick ups (after 6.30pm). Booking of doggy school bus is to be made at least one day in advance.

Our daycare hours are from 10am to 6pm, Mondays to Fridays, excluding public holidays.
Refer here for our daycare programme.

Pictures/videos will be sent to the clients at the end of the day (after working hours).

Yes, we require a booking of at least 2 days in advance. We do not accept walk-ins for new dogs. For first time dogs, please arrange an assessment with our trainer beforehand.

Should your dog fail the daycare assessment and requires additional training, you can consider opting for our day school or board & train programme.

Cancellation should be done at least 24 hours in advance for both daycare & transport. Last minute cancellation will result in session being forfeited.

Training

Around 4 months, after 1-2 weeks from the last vaccination. Your puppy has to be on flea and tick, heartworm prevention and kennel cough vaccination.
However, we are able to do private training at your place before the last vaccination.

Private training is recommended if your dog is apprehensive in unfamiliar surroundings, has aggression issues, or other behavioural issues that require more focused attention. If your dog does not have the aforementioned issues, group training would be suitable for it.

An assessment is required before we can advice further on our programs. Please schedule an assessment with our trainer.

It helps with performing day-to-day commands like; sit, stay, down. With basic obedience, it helps your dog to walk loose leash or even off leash and to socialise as well. Basic obedience helps to increase your dog’s focus thus not being afraid of the outdoors, making them confident dogs.

We have many tools in our toolbox, from clickers to no-pull harness to training collars. As each dog is different and responds to each tool differently, we feel that it is important to find the right tool and technique for your dog.

We can never give a 100% guarantee when it comes to living creatures. As much as a doctor can give you the estimated chance of success of a particular treatment, we can give you the estimated chance of success of a particular program for your dog. That said, we have been achieving a high rate of success and satisfaction amongst our clients.